1. Are you a factory or a trading company?
We are a direct manufacturer specializing in vacuum chambers, PVD/CVD vacuum coating systems, high-temperature furnaces, vacuum valves, and vacuum components, with in-house production and quality control capabilities.
2. What vacuum products do you manufacture?
We manufacture vacuum chambers, PVD/CVD vacuum coating systems, high-temperature furnaces, vacuum valves, and vacuum components.
3. Do you support OEM/ODM services?
Yes. We provide OEM and ODM services based on clients' drawings, samples, or technical specifications.
Orders and Shipping
4. What is your minimum order quantity?
The minimum order quantity varies by product type. Contact us for details.
5. Do you ship to all over the world?
Yes. We arrange global shipping, air freight, or express delivery based on customer requirements.
6. What payment methods do you accept?
We accept wire transfers and online payments via letters of credit.
7. Can you help me choose a product?
Yes. Our engineers provide technical support and model selection based on your application.
8. Do you provide after-sales support?
Yes. We provide technical assistance, troubleshooting support and spare parts supply.
Business Cooperation
9. Do you offer discounts for bulk orders?
Yes. We offer competitive factory prices for bulk orders.
10. Can I become your distributor or agent?
Yes. We welcome global distributors. Please contact us to discuss cooperation details.